Welcome to Liyana. By accessing or using our website liyana.pk, you agree to follow and be bound by these Terms and Conditions. Please read them carefully before placing an order.
1.
General
- Liyana is an online store selling women's undergarments including bras, knickers, and lingerie.
- By using this website, you agree to comply with our policies and procedures outlined here.
- These terms apply to all visitors, users, and customers of our website.
2.
Orders and Payment
- We currently accept Cash on Delivery (COD) as the only payment method.
- Orders are considered confirmed once your payment is collected at delivery.
- You are responsible for providing accurate shipping information to ensure successful delivery.
- Liyana reserves the right to cancel or refuse any order at its discretion.
3.
Product Information
- We strive to display accurate product details, including sizes, colors, and descriptions.
- Product colors may vary slightly due to screen settings.
- All sizes are provided as per standard measurement charts; customers are responsible for checking size guides before ordering.
- If a product is out of stock, it will not be displayed on the site.
4.
Shipping and Delivery
- We currently deliver only within Pakistan.
- Delivery charges may vary based on location and order size.
- Expected delivery times are estimates and may vary due to unforeseen circumstances.
- Liyana is not responsible for delays caused by third-party delivery services.
5.
Returns and Refunds
- Due to hygiene reasons, we do not accept returns or exchanges on used undergarments.
- If you receive a defective or incorrect product, please contact us within 48 hours of delivery.
- Refunds or replacements will be provided for defective or incorrect items only.
- Refunds will be processed after product verification.
6.
Privacy
- Your personal data will be used to process orders, manage your account, and improve your shopping experience.
- For more information, please review our Privacy Policy.
7.
Intellectual Property
- All content, images, logos, and branding on this website are the property of Liyana and protected under copyright law.
- You may not use, reproduce, or distribute any content without explicit permission.
8.
Limitation of Liability
- Liyana is not responsible for any direct or indirect damages arising from use of the website or products.
- We do not guarantee product availability at all times.
9.
Customer Responsibilities
- Customers are responsible for providing accurate shipping addresses and contact information.
- Customers must inspect the product upon delivery and report any issues immediately.
10.
Changes to Terms and Conditions
- Liyana reserves the right to update these Terms and Conditions at any time without prior notice.
- Updated terms will be posted on this page.
11.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
