Return Policy

At Liyana, we understand that plans can change, and we aim to provide a hassle-free process for order cancellations, returns, and modifications. Below is our complete policy for your peace of mind.

1. Cancellations

You may cancel your order at any time before it has been dispatched from our facility.

• To request a cancellation, simply contact our customer service team.
• Please provide your order details when requesting a cancellation.
• Contact us via WhatsApp at +92 321 594 4668.

2. Refunds

We accept returns for all products and offer a full refund, subject to the following conditions:

• The item must be returned in its original, unused condition.
• Delivery charges are non-refundable and will be excluded from the refund amount.
• Refunds will be processed within 7 business days once the returned product is received and inspected at our facility.

3. Exchanges

If you would like to exchange an item for a different product or size, you are welcome to do so at any time.

• To be eligible for an exchange, the product must be unused.
• The item must be returned in its original packaging.
• Please contact our support team to initiate the exchange process.

4. Contact Us for Support

For any questions regarding cancellations, returns, or exchanges, please reach out to us: